Cookies

At Tata Consumer Products Limited (“TCP” , “we” , “Us” or “Our”) , we respect your concerns about privacy and value the relationship that we have with you.

Like many companies, we use technology on our website to collect information that helps us enhance your experience and our products and services. The cookies that we use at Tata Consumer Products Limited allow our websites to work and help us to understand what information and advertising is most useful to visitors. This cookie notice applies to the website www.tetley.co.uk. Please note that this website may include links to websites of third parties whose privacy practices differ from those of TCPL. If you provide personal data to any of those websites, then your data is governed by their privacy statements.

Definitions:

In this Privacy Policy, the following definitions are used:

Data - It includes information that you submit to TCPL via the Website, and information which is accessed by TCPL pursuant to your visit to the Website.
Cookies - Is a small file placed on your computer by this Website when you either visit or use certain features of the Website. A cookie generally allows the website to “remember” your actions or preference for a certain period of time.
Data Protection Laws - Any applicable law relating to the processing of personal data, including but not limited to the UK General Data Protection Regulation, EU General Data Protection Regulation, the Information Technology Act 2000, as amended or substituted by, the Digital Personal Data Protection Act (IN) 2023 and any rules notified thereunder, or any other law in force for the time being;
GDPR - Is the General Data Protection Regulation (EU) and the UK General Data Protection Regulation;
Tata Consumer or Us - Tata Consumer Products Limited, a company incorporated in India whose registered office is at 1 Bishop Lefroy Road, Kolkata 700020, India,;
User or You - Is the natural person who accesses the Website.

Website - The website that you are currently using, www.tetley.co.uk and any sub-domains of this site, unless excluded by their own terms.

What Does Cookie Mean?

A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by Us and called first party cookies. We also use third party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts. We reserve the right to make changes to this Cookie Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Cookie Policy. Any changes or modifications will be effective immediately upon posting the updated Cookie Policy on the Site, and you waive the right to receive specific notice of each such change or modification.

You are encouraged to periodically review this Cookie Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Cookie Policy by your continued use of the Site after the date such revised Cookie Policy is posted.

Cookie Purpose

We use cookies to make TCPL websites easier to use, to deliver a personalized experience on our websites, and to better tailor our products, services and websites to your interests and needs. Cookies are used to help speed up your future activities and your experience on TCPL websites.

The cookies you consent to, are also used to collect your personal data which we then profile into audiences so that we can deliver targeted advertising tailored to your interests and limit the number of times you see an advertisement. For more detailed information about the profiling activities TCPL undertakes with your personal data for advertising, please see our Privacy Notice.

Lastly, we use cookies to compile anonymous, aggregated statistics that allow us to understand how people use our websites and to help us improve their structure and content and also help us measure the effectiveness of advertising campaigns on TCPL and non-TCPL websites.

More detailed information about the types of cookies we use and for what purposes, can be found in the below relevant section.

Cookie Preferences

We use essential cookies to make our website function properly. Essential cookies enable core functionalities such as security, network management, and accessibility and also help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies. We also use Performance & Functional Cookies, Advertising Cookies and Analytics & Customization cookies. For specific information regarding how these cookies may impact your experience, please consult the details below table.

Use of Cookies and other web-technologies

Cookies and similar tracking technologies are placed on your computer or mobile device to collect, store, and use information about you when you visit our website. This website uses cookies or similar technologies ("cookies"). There are different kinds of cookies:

Strictly necessary cookies are cookies that are necessary to provide the services and features available through the websites, e.g. shopping. Without the cookie the service cannot be provided.
Non-necessary cookies - Some of the cookies described above are so-called first party cookies where we are responsible for dropping the cookies and processing the personal data. Other cookies we use may be provided by third party (third party cookies). These third parties drop the cookies and process the collected personal data for their own purposes, e.g. to provide you advertisement.

The details on the cookies we use on our website are further described below.

Cookie Categories

Cookie Category

Essential

Description

These cookies are necessary for the website to function and cannot be switched off in our systems. They are set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. These cookies do not store any personal data.

Cookie Name	Provider	Country of Origin	Lifespan	Retention	Purpose	Duration
6VQH-RZ-Dismissed	www.teapigs.co.uk	CA	Session	19.000000 Days	-	-
_tracking_consent	teapigs.co.uk	CA	Session	20.000000 Days	-	-
PHPSESSID	www.teapigs.co.uk	DE	Session	-	The PHPSESSID cookie is used to establish a user website session and to pass status data via a temporary cookie, which is commonly referred to as a session cookie.	-
cf_clearance	email.teapigs.co.uk	US	Session	20.000000 Days	This Clearance Cookie stores the proof of challenge passed. It is used to no longer issue a captcha or js challenge if present. It is required to reach origin server.	-
cart_currency	www.teapigs.co.uk	US	Session	19.000000 Days	This cookie is set after a checkout is completed to ensure that new carts are in the same currency as the last checkout.	-

Click to view the full list

Cookie Category

Performance & Functionality

Description

These cookies enable us to measure the number of visits, traffic sources and engagement so that we can improve the performance of our website. These cookies enhance functionality and personalization which help us learn which pages are the most and least popular, how visitors navigate around the website and the preferred languages for visitors according to their location. These cookies may be set by us or by third party providers whose services we have added to our pages and all information collected is aggregated and hence anonymous.

Cookie Name	Provider	Country of Origin	Lifespan	Retention	Purpose	Duration
mm_id	mention-me.com	-	Session	19.000000 Days	-	-
VISITOR_INFO1_LIVE	youtube.com	US	Session	19.000000 Days	This cookie is used to measure user's bandwidth to determine whether user gets the new player interface or the old.	-
YSC	youtube.com	US	Session	-	This cookie is used to remember user input and associate a user’s actions.	-
VISITOR_PRIVACY_METADATA	youtube.com	US	Session	19.000000 Days	This cookie is used to remember user input and associate a user’s actions.	-
LAST_RESULT_ENTRY_KEY	www.youtube.com	US	Session	0.000000 Days	This cookie is used to store the user's video player preferences using embedded YouTube video.	-

Click to view the full list

Cookie Category

Analytics & Customization

Description

These cookies collect information that is used either in aggregate form to help us understand how our websites are being used or how effective our marketing campaigns are, or to help us customize our website for you.

Cookie Name	Provider	Country of Origin	Lifespan	Retention	Purpose	Duration
_shopify_y	teapigs.co.uk	CA	Session	20.000000 Days	This cookie is associated with Shopify's analytics suite.	-
_shopify_s	teapigs.co.uk	CA	Session	19.000000 Days	This cookie is associated with Shopify's analytics suite.	-
_shopify_d	teapigs.co.uk	US	Session	-	This cookie is associated with Shopify's analytics suite.	-
_shopify_sa_t	teapigs.co.uk	CA	Session	19.000000 Days	This cookie is used for analytics relating to marketing & referrals.	-
_shopify_sa_p	teapigs.co.uk	CA	Session	19.000000 Days	This cookie is used for analytics relating to marketing & referrals.	-

Click to view the full list

Cookie Category

Advertising

Description

These cookies are specifically designed to gather information from you on your device to display advertisements to you based on relevant topics that interest you. Advertisers will place these cookies on a website with the website operator’s permission. These cookies are used to build user profiles from visitors to the website to gather statistics on the performance of the advertisements that can carry across many websites.

Cookie Name	Provider	Country of Origin	Lifespan	Retention	Purpose	Duration
cookietest	www.teapigs.co.uk	US	Session	-	This cookie collects information that is used either in aggregate form to help us understand how our website is being used or how effective our marketing campaigns are, or to help us customise our website for you.	-
_fbp	teapigs.co.uk	CA	Session	19.000000 Days	This cookie identifies browsers for the purposes of providing advertising and site analytics services.	-
localization	www.teapigs.co.uk	CA	Session	20.000000 Days	This cookie is used to deliver adverts on third party websites more relevant to you and your interests.	-
fr	facebook.com	AU	Session	19.000000 Days	This cookie is used to deliver, measure and improve the relevancy of ads.	-
lastExternalReferrer	teapigs.co.uk	US	Session	-	This cookie is used to find out where the visitor comes from.	-

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Duration of Cookies we use

In terms of duration, we may use two different types of cookies on our websites:

Session Cookies - These cookies are temporary cookies that remain on your device until you leave our websites; or
Persistent Cookies - These cookies remain on your device for much longer or until you manually delete them (how long the cookie remains on your device will depend on the duration or “lifetime” of the specific cookie, as well as your browser settings, as stated below).

Managing cookies

Most internet browsers are initially set up to automatically accept cookies. If you do not want our websites to store cookies on your device, you can change your browser settings so that you receive a warning before certain cookies are stored. You can also adjust your settings so that your browser refuses most of our cookies or only certain cookies from third parties. You can also withdraw your consent to cookies by deleting the cookies that have already been stored.

If you disable the cookies that we use, this may impact your experience while on the TCPL website, for example you may not be able to visit certain areas of a website or you may not receive personalized information when you visit a website.

If you use different devices to view and access the TCPL website (e.g., your computer, smartphone, tablet) you will need to ensure that each browser on each device is adjusted to suit your cookie preferences.

When you first visit our website, you will see our Cookie Declaration where you can see all the cookies. You can change or withdraw your consent at any time through your web browser settings.

Find out how to manage cookies on popular browsers:

Contact details

If you have any questions regarding this cookie policy, you may reach our Chief Privacy Office at GDPO@tataconsumer.com